Rotorua & Redwoods i-SITE Visitor Information Centres

The i-SITE team is here to help make your time in Rotorua truly memorable!

If you’re looking for information and honest, reliable and unbiased advice on free and paid attractions, special deals, activity combos and packages, our friendly travel experts at two Rotorua i-SITE Visitor Information Centres are the best people to ask!

They’ll help you discover the best things to do based on your interests, schedule and budget. They can also help you plan an itinerary, uncover the gems you may not know about, and even sell you tickets and make bookings – including visitor-only accommodation and transportation to, from and around Rotorua.

Rotorua accommodation

To find the perfect place to stay in Rotorua, we recommend booking in advance as much as possible and through our i-SITE team’s expert and free booking services. Whether you’re looking for a five-star hotel, luxury lodge, B&B, holiday home or holiday park, they'll help you find the perfect place to match your budget and taste.

The team is also the only booking agent in New Zealand to offer a 100% money-back guarantee that your accommodation will be exactly as they promise – no questions asked! They're available 364 days a year from 9am to 9pm.

Reach out before you leave home

While the team is happy to assist you in person, you’re also welcome to contact them in advance or while you’re en route. Making reservations – especially for accommodation – before you leave home gives you peace of mind, and ensures you've been given the best information and range of choices based on your needs.

Contact i-SITE for your travel plans

If you have travel-related queries, you may use the form below and our team will reply as soon as possible during business hours.

Please note, due to high rates of travellers visiting Rotorua, the i-SITE team is equipped to respond only to travel-related queries. For non-travel related queries that RotoruaNZ may be able to help with, please click here.